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Performance Management and Appraisals

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Management Foundation

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Effective Performance Coaching

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Managerial Judgement - Case Study

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◆Performance Management and Appraisals

Business results are closely watched by managers. On the other hand, people development is also another important mission in any company. How can managers make rational, objective and consensual business decisions for their company in the process, manage the staff’s performance and productivity is challenging for a lot of managers. Performance Management is a crucial element in running a company well.

 

■ Learning Points

  • To reinforce the concept of standard logical thinking
     
  • Share the common assessment tendency via case studies
     
  • Aim to give fair performance judgement and people management

■ Trainer

  • Alvin Leung (Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 10 Aug 2020 (14:00 – 15:30)
  • 8 Dec 2020 (10:00 – 11:30)
  • 12 Jan 2021 (14:00 – 15:30)

■ Course Outline

  • Understand the art of goal setting and performance appraisal
     
  • Tips of successful goal alignment
     
  • Dig out the common assessment biases
     
  • How to balance motivation and development expectation
     
  • Effective feedback skills

■ Target Attendees

  • Managerial Level who carries out Performance Appraisals

 

10 Aug 2020 (14:00 – 15:30)

 

8 Dec 2020 (14:00 – 15:30)

 

12 Jan 2021 (14:00 – 15:30)

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◆Management Foundation 

For someone to be promoted to become a supervisor or manager, the essential skills he has to learn is about the role change. Without an in-depth understanding what is expected of a people manager would harm one’s own performance and also become an obstacle for staff development. Besides, as a manager, the way to communicate on a daily basis would also be very different.  So it’s important to have a good foundation of management knowledge to be aware about it.

 

■ Learning Points

  • A full understanding of the role of a manager
     
  • Motivate attendee to strive further for managerial effectiveness
     
  • Building up a habit to review and grow

■ Trainer

  • Alvin Leung (Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 8 Jul 2020 (14:00-15:30)

■ Course Outline

  • Definition of management
     
  • What are the common mistakes of managers we find at workplaces​
     
  • Importance of Communication Efficacy​
     
  • Introduction to the Management Cycle​
     
  • Effective Management

■ Target Attendees

  • Managerial Level

 

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◆Effective Performance Coaching

With the rise of new working styles and improved technology, research has shown that remote work is predicted to become the norm in the next decade. Faced with this immense change, many managers realise their present management styles are no longer effective to the new workforce and work modes.  They struggle to manage and motivate their staff, and find the need to learn new ways to manage staff - bring out the best in their staff, and to retain them. Thus, this module would be stressed on how to deliver effective coaching conversation to staff and drive performance effectively.

 

■ Learning Points

  • Break the old management mindset of 'working equals performing' and 'seeing is believing’
     
  • Explore techniques that will motivate your employees when communicating on expected performance with them

■ Trainer

  • Alvin Leung (Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 23 Sep 2020 (10:00-11:30)
  • 8 Feb 2021 (14:00- 15:30) 

■ Course Outline

  • Explore the challenges of current management approaches
     
  • Recap the essential role of a manager
     
  • The construct of "performance"
     
  • Effective ways to manage remotely:
    - Request of performance with reasonable hypothesis
    - Ways of communication
    - Build agile team cohesiveness
     
  • The essential mentality of an effective manager

■ Target Attendees

  • Managerial Level

 

23 Sep 2020 (10:00- 11:30) 

 

8 Feb 2021 (14:00- 15:30) 

 

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◆Managerial Judgement - Case Study 

In this course we are going to switch the focus to the perspective awareness and ways of thinking of a Manager via case studies and group discussion. We aim to initiate an in-depth discussion of different management approaches. You’ll be able to bring your perspective, point of view and ideas on the table, and through the discussion, each participant may learn from each other.  All the participants also share and study the optimal solution, ways to establish immediate and long-term countermeasures and any practical consideration together.

 

■ Learning Points

  • Handle problems vs Solve the managing problem
     
  • How to make judgements quickly in width and in depth
     
  • Understand the guiding principles of judgment behind the different perspectives

■ Trainer

  • Alvin Leung (Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 17 Nov 2020 (10:00-11:30)
  • 2 Feb 2021 (14:00- 15:30) 

■ Course Outline

  • Why judgement is important for managers
     
  • Learn the importance of opening up yourself to explain your logic
     
  • Case study to solve workplace problems happening on a daily basis
     
  • Discussion with participant to understand other perspectives

■ Target Attendees

  • Managerial Level staff (with significant management experience)

 

17 Nov 2020 (10:00 – 11:30) 

 

2 Feb 2021 (14:00 – 15:30)