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- Course Menu -
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Effective Workplace Communication Skills with DISC
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Successful Goal Setting 101
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Problem-Solving in Logical Thinking Approach
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How to run Virtual Meetings Effectively
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Art of Storytelling in Business Presentation
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◆Effective Workplace Communication Skills with DISC
The DISC Mode is widely used in personality tests, and commonly adopted by companies to help staff members understand themselves, so that they are able to improve their behaviour, interpersonal relationships, work performance, leadership style etc. Thus, this module will use DISC tool to help you understand yourself, and to design the communication method that best suits you.
■ Learning Points
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Understand the distinctions of the various DISC communication styles
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Identify your personal style and recognize clues for identifying the styles of others
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Modify your own behavioural pattern to improve interaction and communication at your workplace
■ Trainer
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Winnie Lee (Associate Director of Learning Academy)
■ Language
■ Date and TIme
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14 Jul 2020 (14:00-15:30)
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26 Nov 2020 (10:00-11:30)
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28 Jan 2021 (14:00- 15:30)
■ Course Outline
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Introduction – What is the personality system?
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Why is it important in the workplace?
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Knowing Self: What is your DISC style (DISC test)
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Understanding others’ observable behaviours through their communications
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Develop effective communication strategies for the different styles
■ Target Attendees
14 Jul 2020 (14:00-15:30)
26 Nov 2020 (10:00-11:30)
28 Jan 2021 (14:00-15:30)
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◆Successful Goal Setting 101
Goal Setting is a key element of the overall performance-evaluation cycle. A well-prepared goal can prevent argument and misunderstandings between individual and the corresponding assessor. Thus, this module is designed to provide solid knowledge and techniques for you to set your goals as well as to manage the progress of achieving those goals.
■ Learning Points
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What is the concept of a performance appraisal system
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How it can shape your career development
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Understand how to set an effective goal
■ Trainer
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Winnie Lee (Associate Director of Learning Academy)
■ Language
■ Date and TIme
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20 Aug 2020 (14:00-15:30)
■ Course Outline
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What is an effective goal
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Concept of goal setting
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Essential skill for goal setting
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Tools & techniques to convince others
■ Target Attendees
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◆Problem-Solving in Logical Thinking Approach
In a world where the inevitable and change is constant, no plans, regardless how perfect, can lead us to our goals for sure. How can we make the right judgments when we are under pressure and clouded by emotions? Thus, this module would be stressed on sharing a thinking framework that help you to cast your emotions aside and focus on using logical thinking to devise effective solutions.
■ Learning Points
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What is Logical Thinking Framework and how it can help you face market turbulence more effectively
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The key skills behind Logical Thinking
- Approach problems and make decisions in a totally logical way of thinking
- Anticipate problems logically and plan solutions to address the root cause
■ Trainer
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Winnie Lee (Associate Director of Learning Academy)
■ Language
■ Date and Time
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9 Sep 2020 (14:00-15:30)
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19 Jan 2021 (14:00- 15:30)
■ Course Outline
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How most people read problems
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Introduction to Logical Thinking Framework and its benefits
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Learn to analyse problems - on a phenomenal level and drill down to its root cause
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Construct critical steps to address the root cause of problems
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Know-how on anticipating problems and planning effective solutions ahead
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Interactive exchange with other participants in virtual breakout rooms
■ Target Attendees
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Experienced Staff members (With 5 or more years experience)
9 Sep 2020 (14:00-15:30)
19 Jan 2021 (14:00-15:30)
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◆How to run Virtual Meetings Effectively
With the development of technology, it has reshaped the way businesses communicate. Virtual meeting is one of the examples of the evolution of modern business communication. Undoubtedly it helps in reducing travel cost and time; and it's quick to arrange, which results in more productivity and efficiency. Yet compared with convention face to face meetings, we still find some limitations of using virtual meeting, like lacking of engagement with users. Thus, this module will share some tips on running an effective virtual meeting.
■ Learning Points
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Key Do's & Don'ts while running virtual meetings and important virtual etiquette
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How to keep your participants more engaged and participative during virtual meeting
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Enhancing your presence and presentation skills during a virtual meeting
■ Trainer
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Gary Lo (Associate Trainer)
■ Language
■ Date and Time
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21 Jul 2020 (14:00-15:30)
■ Course Outline
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Engaging Audiences: How to better engage your audience during and before virtual meetings
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Enhance Presence: How to better project energy and professionalism during virtual meetings
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Audience Participation: How to generate Participation during virtual meetings
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Virtual Presentation Skills: Important Presentation Skills required in a virtual setting
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Virtual Etiquette: Key Do's and Don'ts during virtual meeting
■ Target Attendees
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◆Art of Storytelling in Business Presentation
People love stories, no matter if one is telling the story, or listening, as it enables people to exchange the value or to get inspired. In business, a good story leaves a memorable impression on to clients or your boss, and catches their attention., while A good story-teller can even change people’s attitudes and drive a desirable behaviour - that's the power of storytelling. Thus, this module would be stressed on showing you the power of storytelling and how it influences on others, and how to deliver your value to client through creating a good story and impactful messages.
■ Learning Points
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How to use Storytelling to make our communication more effective and convincing
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How to enhance audience engagement through creating customised stories
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How to develop clear and concise yet impactful messages with a clear logical flow
■ Trainer
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Gary Lo (Associate Trainer)
■ Language
■ Date and Time
■ Course Outline
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Storytelling Fundamentals: How to transform a typical presentation into an engaging story
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Audience Engagement: How to customise your stories based on the audience’s interest
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Building Context: How to build the context and structure of our story
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Storytelling framework: Effective story frameworks to help you build our business case
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3-H Rule: Building a "tree diagram" to structure a solid and easy-to-follow proposition
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Action Titles: Developing story titles for each piece of information to build a coherent flow
■ Target Attendees
