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Developing Emotional Resilience

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Turning adversity into opportunity by managing Adversity Quotient

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Emotional Intelligent Leadership: Developing effective emotional climate in team 

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◆Developing Emotional Resilience 

Life is like a roller coaster, which can be extremely unpredictable: things can be going well this moment, but it turns upside down at the next. Living in this rapidly shifting world, how we manage our emotions is important, specially during tough times. Would you like to choose to live in the shadow of defeat, or capitalize it and transform the pain into power? Thus, in this module, it will share some effective techniques to identify various emotions, increase your self-awareness, and learn how to develop a resilient mindset. ​

 

■ Learning Points

  • Increase your emotional self-awareness
     
  • Learn techniques to reduce anxiety and distress when facing challenges
     
  • Build new habits and outlooks to develop mindfulness by living in the present, thus contribute to creating a positive environment

■ Trainer

  • Winnie Lee (Associate Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 4 Aug 2020 (10:00-11:30)
  • 29 Oct 2020 (14:00-15:30)
  • 9 Feb 2021 (14:00- 15:30)

■ Course Outline

  • What is Emotional Resiliency (ER)?
    - Why do we need it?
    - How it can help our work life and our personal lives
    - Using an interactive activity, we learn how to identify various emotions and manage it
     
  • How to develop your Resilience?
    - 3R's Strategy – a 2-minute resilient test using the POINTS OF YOU Card Game
    - Exploring your 'Ideal' vs the 'Reality', and how to bridge the gap under the current COVID-19 situation, using a process map
     
  • How to develop a Resilience Plan?
    - What is a Purposeful Pause
    - How to use Purposeful Pause to exercise mindfulness, take care of your emotional well-being and create a workplace full of positive energy

■ Target Attendees

  • General Staff Members

4 Aug 2020 (10:00-11:30)

 

29 Oct 2020 (14:00-15:30)

 

9 Feb 2021 (14:00-15:30)

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◆Turning adversity into opportunity by managing Adversity Quotient 

How many adverse events do you experience on your average day? Are you consumed by these events or are you letting them lead you to stronger performance? In this module would be stressed on how to improve and manage our Adversity Quotient which will help us to face and overcome challenges at the workplace. ​

 

■ Learning Points

  • Understand the elements of AQ
     
  • Learn practical skills to build strong AQ competence and copy with adversities for a better life
     
  • Develop inner power to improve positivity and proactive mindset

■ Trainer

  • Winnie Lee (Associate Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 12 Nov 2020 (14:00-15:30)

■ Course Outline

  • INTRO of Adversity Quotient (AQ)
    - What is difference between IQ, EQ & AQ 
    - Why it is important to build this ability
     
  • Understand your AQ through “CORE” dimension
    - What is your AQ score? – AQ test
    - How’s CORE (Control, Ownership, Reach, Endurance) reflect AQ
     
  • Improving your ability to fight adversity:
    - Understand your stuck moment / grief cycle
    - Apply 3 effective strategies to overcome stuck and challenging moments
    - Practical tips for developing and executing “champion of change”, build new habits and take it into action, manage workplace challenge

■ Target Attendees

  • General Staff Members

 

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◆Emotional Intelligent Leadership: Developing effective emotional climate in team 

Leadership style affects the staff’s perception of organizational climate to varying level. It also impacts team's productivity and performance. Leaders with high EI can develop better communication and foster positive team climate. Thus, this module would shows you the essential techniques to develop emotional intelligent leadership and brining positive emotional influence to your team. ​
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**Pre-assessment of emotional climate index (ECI) is required for this course** ​

 

■ Learning Points

  • Understand Emotional Intelligent leadership       
              
  • Learn the importance of emotional influence  (emotional climate) on teams
                                                     
  • Develop positive emotional climate to improve team happiness, motivation and productivity

■ Trainer

  • Winnie Lee (Associate Director of Learning Academy)

■ Language

  • Cantonese

■ Date and Time

  • 17 Dec 2020 (14:00-15:30)

■ Course Outline

  • EI Leadership
    - What is Emotional Intelligent leadership?
    - Why is it an essential element for team management?
     
  • The importance of influencing your team by creating effective emotional climate
    - What is emotional climate?
    - What is your emotional climate index result (pre-assessment of emotional climate index)
     
  • Enriching your own positive emotional climate
     
  • Practical tips on exploring emotional hot button and transforming autopilot pattern
     

■ Target Attendees

  • Management Level