Soft Skills Courses (6 Topics)
Effective Workplace Communication Skills with DISC
Key Takeaways
▶Understand the distinctions of the various DISC communication styles
▶Identify your personal style and recognize clues for identifying the styles of others
▶Modify your own behavioural pattern to improve interaction and communication at your workplace
Course Outline
▶Introduction – What is the personality system?
▶Why is it important in the workplace?
▶Knowing Self: What is your DISC style
▶Knowing Others: Understanding others’ observable behaviours through their communications
▶Develop effective communication strategies for the different styles
▶Interactive virtual group discussion to understand other perspectives
|
Date |
Trainer |
Language |
Who should Attend |
|
▼14 July 2021 (10:00 – 11:30)
▼20 Oct 2021 (14:00 –15:30)
|
Fonnie Wong |
Cantonese |
All Level |
▲
Successful Goal Setting Foundation
Key Takeaways
▶What is the concept of a performance appraisal system
▶How it can shape your career development
▶Understand how to set an effective goal
Course Outline
▶What is an effective goal
▶Concept of goal setting
▶Develop essential skill for goal setting
▶Tools & techniques to convince others
▶Interactive virtual group sessions to discuss with other participants
|
▼20 July 2021 (14:00 – 15:30)
|
Alvin Leung |
Cantonese |
General Level |
▲
Problem-Solving in Logical Thinking Approach
Key Takeaways
▶What is Logical Thinking Framework and how it can help you face market turbulence more effectively
▶The key skills behind Logical Thinking
-Approach problems and make decisions in a totally logical way of thinking
-Anticipate problems logically and plan solutions to address the root cause
Course Outline
▶How most people read problems
▶Introduction to Logical Thinking Framework and its benefits
▶Learn to analyse problems - on a phenomenal level and drill down to its root cause
▶Construct critical steps to address the root cause of problems
▶Know-how on anticipating problems and planning effective solutions ahead
▶Interactive virtual group sessions to discuss with other participants
|
Date |
Trainer |
Language |
Who should Attend |
|
▼21 Sep 2021 (14:00 – 15:30)
|
Alvin Leung |
Cantonese |
All Level with 5 years+ working experience |
▲
Art of Storytelling in Business Presentation
Key Takeaways
▶How to use Storytelling to make our communication more effective and convincing
▶How to enhance audience engagement through creating customised stories
▶How to develop clear and concise yet impactful messages with a clear logical flow
Course Outline
▶Storytelling Fundamentals: How to transform a typical presentation into an engaging story
▶Audience Engagement: How to customise your stories based on the audience’s interest
▶Building Context: How to build the context and structure of our story
▶Storytelling framework: Effective story frameworks to help you build our business case
▶3-H Rule: Building a "tree diagram" to structure a solid and easy-to-follow proposition
▶Action Titles: Developing story titles for each piece of information to build a coherent flow
|
Date |
Trainer |
Language |
Who should Attend |
|
▼22 Feb 2021 (14:00 – 15:30)
|
Gary Lo |
Cantonese |
All Level |
▲
Strategic Negotiation Management
Key Takeaways
▶Strategic thinking framework on how to approach negotiations effectively
▶Practical probing and negotiation techniques to take the best advantage of our position
▶How to maximise long-term value through establishing win-win negotiation discussions
Course Outline
▶Strategic Assessment: How to make strategic assessments for both parties to determine our position
▶Creating BATNA: Creating a strong bargaining position to our favour in the negotiation
▶Probing Techniques: How to collect useful information through tactful questioning techniques
▶Crafting the deal: Maximising our deal through trading priorities and packaging deals
▶Effective Negotiation Tactics: Practical tactics to facilitate an effective negotiation process
|
Date |
Trainer |
Language |
Who should Attend |
|
▼4 May 2021 (14:00 – 15:30)
|
Gary Lo |
Cantonese |
All Level |
▲
Creative Problem Solving with Design Thinking
Key Takeaways
▶Describe the essential ingredients of the design thinking process
▶Understand the unique advantages of design thinking
▶Understand the process of creative problem solving and identify opportunities of workplace application
Course Outline
▶Overview of design thinking and the phase of design thinking: Empathize | Define | Ideate | Prototype | Test | Implement
▶Overview of problem solving and why Design thinking could be a process of problem solving
-Inspiration: the problem or opportunity that motivates the search for solutions
-Ideation: the process of generating, developing and testing ideas
-Implementation: the path that connect ideas to a solution
▶Workplace - define problem and understand what types of “problem” are recommended to consider of design thinking process
▶ Interactive virtual group sessions to discuss with other participants
|
Date |
Trainer |
Language |
Who should Attend |
|
▼3 March 2021 (14:00 – 15:30) (FULL)
▼9 March 2021 (16:00 – 17:30) (NEW)
▼3 Aug 2021 (14:00 – 15:30)
|
Jimmy K.H |
Cantonese |
All Level |
▲
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